What is CCH@Hand?
CCH@Hand™ is an award-winning set of tools that gives you quick and easy access to the CCH content to which you subscribe!
CCH@Hand includes the following tools:
CCH@Hand Desktop: The CCH@Hand Desktop is an easy-to-use tool that lets you search the CCH content to which you subscribe, the Web (with Google™), and the files on your computer (with Google™ Desktop installed). With the CCH@Hand Desktop, you can also search for CCH documents by citation, view and manage your daily Tracker News, and explore your Research Folders.
CCH@Hand Plug-In Tools for Microsoft® Office (2003 and later): CCH@Hand Citation Smart Tags automatically activate the citations in your Microsoft Office (2003 and later) documents and provide you with a menu of actions for each citation. CCH@Hand Search Service for the Research Task Pane allows you to search for CCH documents right from your Microsoft Office (2003 and later) applications.
CCH@Hand Toolbar for Internet Explorer: Lets you search the CCH content to which you subscribe, the Web (with Google™), and the files on your computer (with Google™ Desktop installed) from a toolbar that plugs into Microsoft Internet Explorer — all without leaving your browser.
CCH@Hand Task Tray Toolbar: Lets you search the CCH content to which you subscribe, the Web (with Google™), and the files on your computer (with Google™ Desktop installed) from a handy toolbar that sits in your Windows Task Tray.
CCH@Hand News Alerts: Your daily Tracker News and News Highlights delivered in an alert box that displays on your desktop.
For more information about CCH@Hand tools, see What Is CCH@Hand.
Does CCH@Hand replace my CCH research product?
No, the other powerful CCH research product you use is still available and is still a great choice when you want to browse your CCH subscription or access a full set of features and options.
However, when you want the power of CCH content in an easy-to-use interface that’s just a click away, CCH@Hand is a great alternative. CCH@Hand also provides “plug-in” tools for many of the applications you use every day, so you can get the answers you need without leaving your work.
Here are just a few reasons to choose CCH@Hand:
- Easy to use: The CCH@Hand Desktop has a user friendly interface that’s great for both new and experienced researchers.
- Integrated with applications you use every day: CCH@Hand allows you to search directly from MS Office (2003 and later) applications like Word, Excel, and Outlook and from a handy toolbar that plugs in to Internet Explorer.
- You’re always logged in: When you use CCH@Hand, you’re automatically logged in - behind the scenes - and you stay logged in without having to extend your research session.
- Exclusive features: CCH@Hand gives you exclusive features like a built-in Google™ search, Google™ Desktop search, and a handy tri-pane for viewing your results.
How can I get assistance with CCH@Hand?
Contact CCH by Phone
- If you need assistance with finding documents, setting options, or using other CCH@Hand functionality (or if you have research-related questions), please call (800) 344-3734.
Or,
If you need assistance with installing CCH@Hand or connecting to your CCH research product, please call (800) 835-0105.
Live Chat Support
- If you need to get Live Chat support, simply click the Customer Support link at the bottom of the CCH@Hand Desktop and click Live Support link on the "Using CCH@Hand..." dialog box that is displayed.
CCH@Hand Training
- Free training is also available for CCH@Hand. For more information or to sign up for training, please visit http://tax.cchgroup.com/training/research.htm.
What is the spinning CCH@Hand logo I sometimes see on my screen? 
When you see the spinning CCH@Hand logo, it means that CCH@Hand is communicating with CCH - behind the scenes - to make sure you have instant access to CCH content from within CCH@Hand.
You don’t need to take any action when you see the spinning logo, and you can continue to work as usual.
